Thank you for shopping with us at QWETax! We value your satisfaction and aim to provide the best customer experience. If you're not completely satisfied with your purchase, we’re here to help.
Returns
- Items are eligible for return within 30 days of receipt.
- To be eligible for a return, items must be unused, in the same condition that you received them, and in the original packaging.
- Proof of purchase (receipt or order confirmation) is required.
Non-Returnable Items
- Digital products and downloadable goods.
- Customized or personalized items.
- Services already rendered.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5-7 business days to your original payment method.
Exchanges
- We only replace items if they are defective or damaged. If you need to exchange an item, please contact us with your order details.
Shipping
- Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item sent).
- We recommend using a trackable shipping service or purchasing shipping insurance.
Contact Us
For any questions or assistance, please reach out to us:
- Phone: +1 650-392-5112